Change Multi-Factor Authentication Phone Number

In this video, you will learn how to change multi-factor authentication phone number. This video will learn to change multi-factor authentication phone number from MyApps.Microsoft.com portal.

How to Setup Multi-Factor Authentication Phone?

Before enabling Azure Multi-Factor Authentication, your organization must determine what verification options they allow. For the purpose of this exercise, you enable call to phone and text message to phone as they are generic options that most are able to use.

More information regarding authentication methods, and their usage, can be found in the article, What are authentication methods?

  • Browse to Azure Active Directory, Users, Multi-Factor Authentication.
  • In the new tab that opens browse to service settings.
  • Under verification options, check all of the boxes for methods available to users.
  • Click on Save.
  • Close the service settings tab.

Change Azure MFA Authentication Phone Number

Change MFA Authentication Phone Number from MyApps Portal. In this video you will learn how to change #AzureAuthentication Phone Number with end users access! #MFA Multi Factor Authentication Phone Number. More details https://www.anoopcnair.com/change-azure-mfa-authentication-phone-myapps/

AzureADMFA #Azure #ChangeMFAPhone #HowToGuide

Resources

More Blog posts related to SCCM/Intune/Windows 10/Hyper-V/Cloud/IT Pro/Azure –

Learn SCCM Read https://www.anoopcnair.com/sccm/
https://www.anoopcnair.com/learn-sccm-intune/

Learn Intune Read – https://www.anoopcnair.com/intune/
https://www.anoopcnair.com/learn-microsoft-intune/
Learn Windows 10 Read – https://www.anoopcnair.com/windows-10/

Learn Hyper-V Read – https://www.anoopcnair.com/hyperv-2/

Learn About Cloud Read – https://www.anoopcnair.com/cloud/

Learn about Azure Read – https://www.anoopcnair.com/cloud/azure/

Learn About IT Pros Events – https://www.anoopcnair.com/itpro/

Learn about me – https://www.anoopcnair.com/about/

HyperVVideos #Hyper_V #HyperVBackup #ITProVideos #ITtraining #HowToManageDevices #AzureVideos

Learn about How to Manage Devices via Video Tutorials – http://howtomanagedevices.com/sccm/

  • Change Multi-Factor Authentication
    Change Multi-Factor Authentication

Troubleshooting Plantronics Voyager 4220 Series – BT600

I had an issue with Plantronics Voyager 4220 issue. Plantronics BT600 device was giving trouble connecting to Windows 10 device. In the above video you will see how to upgrade the Firmware of Plantronics Voyager 4220 series + BT600. In the below blog post, you will see how to troubleshoot on Plantronics Voyager 4220 Series – BT600.

Upgrade the Firmware?

You need to install an application called Plantronics Hub from on your Windows 10 device where your BT600 is connected. Firmware Update – How to Upgrade Plantronic Voyager 4220. Do you think firmware update will fix Plantronics Voyager 4220 issue? No I don’t think so.

Download Plantronics Hub for Windows10

Checkout the following plantronics website to download Plantronics hub application. Once downloaded, you can install it on your Windows 10 device. https://www.plantronics.com/gb/en/support/downloads-apps/hub-desktop

Plantronics Voyager 4220 Issue

In this section, you will see how to Troubleshoot and fix Plantronics Voyager 4220 Series related issues with BT600 device. The device BT600 and
Plantronics Voyager 4220 issue is that those are not getting connected with Windows 10 device. The sound and mic are not working. Issues of Plantronics Voyager 4220 Series headphone and mic + BT600?

Do you think this is a driver issue? Plantronics Voyager 4220 Series + BT600 Driver issues with Windows 10? No I don’t think it would be a driver issue as per Plantronics, there is NO driver required for Plantronics Voyager 4220 Series + BT600 headphone and mic. The drivers are already there in Windows 10 as out of box. How to fix Plantronics Voyager 4220 Series + BT600 connectivity issues?

Fix Plantronics Voyager 4220

  1. You need to make sure Plantronics Voyager 4220 headphone + mic is paired with BT600 device before you connect to WIndows 10 device.
  2. Don’t connect Plantronics Voyager 4220 headphone and mic directly to Windows 10 device via bluetooth. Always connect
    plantronics Voyager 4220 headphone and mic through BT600 device. Otherwise it won’t give you best performance.
  3. Even if step#1 and #2 are not helping you, then you need to make sure – you have followed the below troubleshooting steps.
  4. Navigate to Control Panel\Hardware and Sound\Devices and Printers and find out BT600 device.
  5. Most probably there will be an Yellow Exclamation mark (!) on the Plantronics BT600.
  6. Right click on the device Plantronics BT600 device and click on Troubleshooting.
  7. Go through the Windows 10 troubleshooting wizard as mentioned in the above step. This will surely fix plantronics Voyager 4220 issue
  8. WIndows 10 will identify the problem or issue with Plantronics BT600 device (BT600 comes with Plantronics Voyager 4220).
  9. Windows 10 will ask you to click on FIX the issue button after identifying the issue with Plantronics Voyager 4220.
  10. Click on FIX button to resolve the issues related to Plantronics BT600 device.
  11. After fixing the issue Windows 10 may ask to restart the Windows 10 device (#Plantronics #BT600 device).
  12. Restart Windows 10 device which is connected BT 600 device (with Plantronics Voyager 4220).
  13. The Windows 10 restart fixed the issue #Plantronics #BT600 device.
  14. I was able to connect #Plantronics #BT600 device with Plantronics Voyager 4220 headphone + mic. ( Plantronics Voyager 4220 issue fixed by now?)
  15. Plantronics Voyager 4220 headphone + mic worked well with iOS/iPhone and Android tablets as well.
  • Plantronics Voyager 4220 Issue Series - Troubleshoot - Windows 10
    Plantronics Voyager 4220 Issue – Troubleshoot – Windows 10

Resource

  • More details about Plantronics Voyager 4220 – BT600 – here
  • Windows 10 Backup and Restore – Guide

List of Online SCCM Intune Communities – 2019

Happy new year 2019 and wishing you all blessed year 2019! I would like to through back the list of Online SCCM Intune communities. Hopefully, these communities will help you to keep you updated with SCCM and Intune.

#Throwback A complete List of Online SCCM Intune Communities which you should be part of – in 2019 #MSIntune #Intune #SCCM #ConfigMgr #ITPros #MVPBuzz

I thought of giving the details of all the online IT Pro communities related to SCCM, Intune, Azure, and Windows. I’m going to provide all the online IT Pro communities. The following is the list of Online SCCM Intune IT Pro Communities for 2019.

Online SCCM Intune Communities - SCCM Intune Online IT Pro 2019 Communities
Online SCCM Intune Communities
Facebook
Linkedin
Twitter
Reddit
Technet Forum

Online SCCM Intune Communities

Online SCCM Intune Communities -Online SCCM Intune Community
SCCM Intune Online Community 2019

SCCM Intune Online IT Pro Communities of 2019 – SCCM Community Groups – Facebook Community Groups – Linkedin Community Groups. Online Community Online IT Community More Details below. I would recommend joining the following online communities. Online SCCM Intune Communities?

Resources

Why Should You Download & Install Windows 10 SDK & Tools

SCCM Support Center Tool Video Review & Remote Client Support

In this video post, you will get video experience of Configuration Manager support center tool. SCCM Support center tool is a tool which will help you to troubleshoot client health for SCCM admins. Remote SCCM client support center tool helps you to connect client PowerShell.

[Related Post – How to Use Support Center Tool and SCCM Logs and Quick Tips to Read Logs]

SCCM Server Troubleshooting Tools

If you are looking for a solution where you want to troubleshoot SCCM server stuff, then I would recommend reading the following post SCCM Server Side Troubleshooting Tool Kit Guide. SCCM support center tool can be used for log viewing at the server side as well.

Remote SCCM Client Support Center Tool

SCCM support center tool helps to connect remotely to SCCM client devices. This support center tool when you have an appropriate communication channel opened between the remote client and the machine from where you are running the support center tool.

Support Center helps to reduce the challenges when troubleshooting SCCM client devices. Previously, when working with support to address an issue with SCCM clients, you would need to manually collect log files and other information to help troubleshoot the problem. It was easy to forget a crucial log file accidentally, causing additional headaches for you and the support personnel who you’re working with.

  • Use SCCM Support Center to streamline the support experience. It helps you:
    • Create a troubleshooting bundle (.zip file) that contains the SCCM client log files. You then have a single file to send to support personnel.
    • View SCCM client log files, certificates, registry settings, debug dumps, client policies.
    • Real-time diagnostic of inventory (replaces ContentSpy), policy (replaces PolicySpy), and client cache.

PowerShell SCCM Support Center

There are three PowerShell commandlets supported by SCCM Support Center or Configuration Manager Support Center. You can use these powershell cmdlets to create a remote connection to another SCCM client, to configure the data collection options, and to start data collection.

NameDescription
Get-CMDataCollectionTasksGets the data collection tasks that apply to a SCCM client computer.
Invoke-CMDataCollectionStarts collecting data for a SCCM client computer.
New-CMMachineConnectionCreates a connection to a SCCM client computer.
SCCM Support Center Tool
SCCM Support Center

Resources

SCCM Integration with Azure Log Analytics with OMS Connector

You can connect your SCCM environment to Azure Log Analytics (OMS) to sync device collection data. The SCCM OMS connection helps to create reference the device collections in Log Analytics and Azure Automation. In this video tutorial, you will see how to configure SCCM Azure Log Analytics.

SCCM Azure Log Analytics

Step by Step SCCM Azure Log Analytics Integration

With the above video guide, I will help you to integrate SCCM and Azure Log Analytics. The following steps will help you to understand the process of connecting SCCM with OMS (Azure Log Analytics).

Something you need to take care before integrating SCCM Azure Log Analytics (SCCM and OMS). Microsoft announced Desktop Analytics integration with SCCM. So make sure the roadmap of OMS connection with SCCM is still required or not.  

  • Login to the Azure portal with appropriate access rights to integrate SCCM with Log Analytics.
  • In the Azure portal, register SCCM as a Web Application and/or Web API app, and ensure that you have the client ID and client secret key from the registration from Azure AD. See Use portal to create an Azure AD application and service principal that can access resources for detailed information about how to accomplish this step.
  • In the Azure portal, grant SCCM (the registered web app) with permission to access Log Analytics.
  • In SCCM console, add a connection using the Add OMS Connection Wizard.
  • In SCCM, update the connection properties if the password or client secret key ever expires or is lost.
  • Download and install the Microsoft Monitoring Agent on the computer running the SCCM service connection point site system role. The agent sends SCCM data to the Log Analytics workspace.
  • In Log Analytics, import collections from SCCM as computer groups.
  • In Log Analytics, view data from SCCM as computer groups.
  • You can read more about connecting SCCM to Log Analytics at Sync data from SCCM to the Microsoft Log Analytics.

Resources

How to Convert MSI Packages to MSIX Using SCCM

Have you heard about SCCM MSIX conversion wizard? This MSIX conversion wizard gives you an option to convert existing application to MSIX packages. In this video post, you will see MSIX package conversion process.  The process which I explained in the above video is to Convert MSI Packages to MSIX.

Find Out the List of MSI Packages?

First phase of convert MSI packages to MSIX is the inventory of MSI packages which should be converted to MSIX. Also, you need to make sure whether you would be able to convert all the packages to MSIX.

I do agree that all your MSI packages can’t be converted to MSIX packages without any manual efforts or coding. But, this is the stage where you should get a sponsor to analyze and test the existing MSI packages to understand compatibility.

This compatibility check to convert MSI packages to MSIX is important for your organization. This analysis will help to understand the efforts to convert MSI packages to MSIX.

How to Convert MSI Packages to MSIX

SCCM 1810 or above will help you to convert MSI packages to MSIX.  SCCM uses the MSIX conversion tool in the background to install MSI package on reference computer and capture the changes in the system to make MSIX package.

The following prerequisites should be in place to convert MSI packages to MSIX and test those MSIX packages.

  1. Purchase public cert – code signing certificate or Internal PKI cert or self signing cert
  2. SCCM 1810 Infrastructure
  3. Windows 10 1809
  4. SCCM 1810 or later installed on Windows 1809 or later
  5. Windows 1809 or later with local admin access
  6. Windows 10 SDK with SignTool.exe
  7. Clean Windows 1809 or later reference device without any previous installations of the MSI packages which are getting converted to MSIX
  8. The user should have access to MSI Package Source location and MSIX package SAVE location
  9. Enable sideloading of Windows apps on Windows 10 device

Reference

Step by Step guide to test MSI to MSIX package conversion process – https://www.anoopcnair.com/sccm-msix-conversion-process/

Why should you Download & Install Windows 10 SDK & Tools

In this video post, you will see Windows 10 SDK tools and utilities. I have download Windows 10 SDK recently to use of the application signing tool.  I used SignTool.EXE tool to sign one of my MSIX application. MSIX application can’t be installed without signing it.

Download Windows 10 SDK Tools

You can download Windows 10 SDK  tools. There are two ways to get the Windows 10 SDK. You can install it from Microsoft Windows site. I would recommend downloading Windows 10 SDK ISO. You can start the download link, Also, you can by select this version of the Windows 10 SDK in the Visual Studio installer optional components.

https://developer.microsoft.com/en-us/windows/downloads/windows-10-sdk

Install Windows 10 SDK Tools

Installation of Windows SDK is straightforward. You should take care of Windows 10 SDK tool system requirements.

Supported operating systems

Windows 10 App Development (UWP)
Windows 10 version 1507 or higher: Home, Professional, Education, and Enterprise (LTSB and S are not supported)
Windows Server 2012 R2 (Command line only) Windows Server 2016 (Command Line only)
Win32 Development
Windows 10 version 1507 or higher
Windows Server 2016: Standard and Datacenter
Windows 8.1
Windows Server 2012 R2
Windows 7 SP1
(Not all tools are supported on earlier operating systems)

Hardware requirements

1.6 GHz or faster processor
1 GB of RAM
4 GB of available hard disk space

List of Windows 10 SDK Tools

Windows 10 utilities which are helpful for IT Pros, Devops, and Developers.

accevent.exe
adpcmencode3.exe
betest.exe
bulkmetadatapackagingwizard.exe
cert2spc.exe
certmgr.exe
ComparePackage.exe
computerhardwareids.exe
convert-moftoprovider.exe
cppwinrt.exe
ctrpp.exe
DeployUtil.exe
DeviceMetadataWizard.exe
dxc.exe
dxcapsviewer.exe
espexe.exe
extidgen.exe
filetypeverifier.exe
filtdump.exe
filtreg.exe
ftquery.exe
fxc.exe
gamesaveutil.exe
genmanifest.exe
graphedt.exe
ifilttst.exe
inspect.exe
isxps.exe
jsconstraintdebug.exe
makeappx.exe
makecat.exe
makecert.exe
makepri.exe
mbidgenerator.exe
mc.exe
mdmerge.exe
mftrace.exe
midl.exe
midlc.exe
midlrt.exe
mlgen.exe
mt.exe
muirct.exe
oleview.exe
PackageEditor.exe
pktextract.exe
pvk2pfx.exe
rc.exe
regwinmd.exe
signtool.exe
StoreUploader.exe
TB3x.exe
topoedit.exe
tracefmt.exe
tracelog.exe
tracepdb.exe
traceview.exe
tracewpp.exe
uuidgen.exe
vsdiagview.exe
vshadow.exe
vssagent.exe
vsstrace.exe
vstorcontrol.exe
vswriter.exe
winmdidl.exe
wsdcodegen.exe
wsddebug_client.exe
wsddebug_host.exe
wstracedump.exe
wstraceutil.exe
wsutil.exe
xpsanalyzer.exe
xpsconverter.exe

MSIX Support – Windows 10 SDK Tools

The Windows SDK tooling has been updated to support the new MSIX format. You can now use the MakeAppx tool to package your application with MSIX, and validate your MSIX package using the Windows App Certification Kit.

Resource

PWA Windows Desktop And Mobile Experience – https://howtomanagedevices.com/pwa-windows-desktop/

What is New in SCCM 1810 New Features Video Tutorial

Microsoft released SCCM 1810 version in the fast ring (opt-in). I have published a couple of posts and videos about SCCM 1810 upgrade. I would recommend reading those posts to get more details about the upgrade process. In this video post, I will give you a walkthrough experience of SCCM 1810 New Features (What is New in SCCM 1810).

[Related Posts – SCCM 1810 Upgrade Video Guide – Best Practices & List of Improvements – Business Case for SCCM 1810 Upgrade and Known issues of SCCM 1810]

List of SCCM 1810 New Features

The following features are identified and explained in the video blog above. I would recommend going through the resources section as well to get more details about SCCM 1810 new features (What is New in SCCM 1810).

  1. Improvements to collection evaluation
  2. SCCM administrator authentication
  3. The Management insights rule for peer cache source client version
  4. Improvements to internet-based client setup
  5. Convert applications to MSIX
  6. Changes to client notification action to wake up a device
  7. Improvement to the client installation
  8. Required app compliance policy for co-managed devices
  9. Improvement to co-management dashboard
  10. New boundary group options
  11. Site system on Windows cluster node
  12. Logging Improvements to CMPivot
  13. Improvements to scripts
  14. New client notification action to wake up the device
  15. Task sequence support for boundary groups
  16. Management insights dashboard
  17. In-console documentation dashboard (Not Released in this SCCM 1810 new features)
  18. Improvements to driver maintenance (Model details)
  19. Task sequence support of Windows Autopilot for existing devices (Out of box Support)
  20. Improvements to CMPivot (80KB or above in msg size)
  21. Improvement to lifecycle dashboard
  22. Improvement to the data warehouse
  23. Improvement of maintenance windows for software updates
  24. Phased deployment of software updates
  25. Improvement to repair applications
  26. Community Hub (Not Released in this SCCM 1810 new features)
  27. Specify the drive for offline OS image servicing  (Not Released in this SCCM 1810 new features – I couldn’t confirm this)
  28. Co-managed device sync activity from Intune
  29. Repair SCCM applications
  30. Approve application requests via email
  31. Improvement to script output
  32. Improvement of third-party software updates

Resource (SCCM 1810 New Features)

  1. SCCM ConfigMgr 1810 Upgrade #Video Guide
  2. SCCM 1810 Upgrade Step by Step Walkthrough Guide
  3. SCCM 1810 What is New -> https://docs.microsoft.com/en-us/sccm/core/plan-design/changes/whats-new-in-version-1810
  4. Windows 10 Support as SCCM Client – https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-windows-10
  5. Windows 10 ADK Support for SCCM 1810? https://docs.microsoft.com/en-us/sccm/core/plan-design/configs/support-for-windows-10#windows-10-adk

Free Tool to Backup and Restore Windows 10

I have explained how to Install Veeam Agent for Windows, How to Create Recovery Media for Windows 10, and How to install Veeam Agent license in the previous post. I would recommend reading that post to get more details about the product.  In this post, you will see how to take backup of Windows 10 machine and How to Restore Windows 10 Backup.

Define What Data to Backup and Configure the Backup Job

Before you configure backup Windows 10 job, you should decide the following:

  1. Windows 10 Backup Scope – Entire Computer Image, Specific Windows 10 Volume (C drive, D Drive, etc.), or Specific Folder  (Restore Windows 10 Backup)
  2. Windows 10 Backup Destination – Where you want to store Windows 10 created backup 
  3. Windows 10 Backup Schedule – How often you want to take backup of Windows 10 device

What is the Windows 10 Backup Destination Location

Windows 10 backups created with Veeam Agent for Microsoft Windows free tool. Installation of Windows 10 free backup tool is explained in the previous post here. The Windows 10 backup can be saved to one of the following locations:

  1. Removable storage device
  2. Local computer drive
  3. Network shared folder
  4. Backup repository managed by a Veeam backup server
  5. Cloud repository managed by a Veeam Cloud Connect service provider
  6. Microsoft OneDrive (Recommended option in my point of view)

You can backup Windows 10 device to Microsoft OneDrive, and that is best and recommended option for me.  You cannot save the backup of entire Window s10 computer on the local computer disk.  Veeam Agent for Microsoft Windows does not back up data to which symbolic links are targeted. Restore Windows 10 Backup options are explained in the below section.

Types of Windows 10 Backup Options with Veeam Agent for Windows

In this section, you will explore the types of Windows 10 backup options. As I explained in the above video, I have used an entire computer image option to take Windows 10 backup.

  1. Volume-Level Backup
  2. File-Level Backup (Slowest)
  3. System State Data Backup (Fastest)

The entire Windows 10 image backup will back up your entire computer image for a fast recovery on any level. Deleted, temporary and Windows 10 page files are automatically excluded from the image to reduce the backup size. Restore Windows 10 Backup options are explained in the below section.

Launch Configure Veeam Agent for Windows Backup Wizard

In this section, you will see how to configure a Windows 10 backup task. The following steps will help you to launch a Veeam agent for Windows:

  1. From the main menu, select All Programs > Veeam > Configure Backup
  2. Or use the Microsoft Windows search to find the Configure Backup option on your Windows 10 computer

I would recommend completing the Veeam backup configuration wizard as I explained the above video.  Select the check mark “Run the job when I click finish” to start the Windows 10 backup process. The restore Windows 10 Backup options are explained in the below section.

Processes Involved in Windows 10 Backup Process – Veeam Agent Microsoft Windows

Veeam agent home page will provide you with the process of the Windows 10 backup process. The backup or restore point creation took 2:40 hours to backup 980 GB SSD Windows 10 device.  Veeam agent for Windows created 480 GB backup.  The Windows 10 restore points are created on external hard disk.

The following processes are completed during the Windows 10 backup task:

  1. Initializing
  2. Preparing for backup
  3. Creating VSS snapshot
  4. Calculating digests
  5. Getting a list of local users
  6. EFI system partition (disk 0) (260.0 MB) 260.0 MB read at 247 MB/s
  7. Local Disk (C:) (952.6 GB) 30.6 GB read at 94 MB/s
  8. Local Disk (C:) (952.6 GB) 730.6 GB read at 82 MB/s
  9. Windows RE tools (disk 0) (860.0 MB) 860.0 MB read at 125 MB/s
  10. Saving GuestMembers.xml
  11. Finalizing
  12. Truncating transaction logs
  13. Truncating SQL server transaction logs
  14. Processing finished at 24-11-2018 19:29:45 

Restore Windows 10 Backup options – Veeam Agent for Microsoft Windows

The restore Windows 10 Backup options are explained in this section. Once you finish the backup task for Windows 10 device, you can restore files or volumes from restore points. When you stored the backup in the external hard disk, ensure that the hard disk with a valid backup of your Windows 10 machine is connected and accessible.

The following steps will help you restore files as I shown in the above video:

  1. In Windows 10 Explorer, browse to the backup target and find a VBK or VBM file in the backup chain.
    Double-click the VBK or VBM file
  2. In the displayed window, select a restore point from which you want to restore the file
  3. Click Open
  4. Veeam Agent for Microsoft Windows will display the backup file content in the Veeam Backup browser
  5. Locate the file you want to restore, right-click it and select Restore >
  6. Select Overwrite or keep the option
  7. The file will be restored to its original location on your Windows 10 device

Resources:

Veeam Agent for Windows Restore Process – https://helpcenter.veeam.com/docs/agentforwindows/userguide/howto_restore_files.html?

Veeam Agent for Windows Backup Configuration Process –  https://helpcenter.veeam.com/docs/agentforwindows/userguide/backup_job_create.html?

SCCM 1810 Upgrade Video Guide – Best Practices

Microsoft released the SCCM 1810 production version as an opt-in.  Yes, it’s opt-in version (fast ring).  This SCCM 1810 Upgrade video post will give much more details. The SCCM 1810 won’t be available in your SCCM console until Microsoft releases a SLOW ring version of SCCM 1810. So how do you get the 1810 version today in your console? Here is the blog post from Microsoft to get the 1810 version on to your LAB, Development, or pre-production/staging environment. Checkout Micros oft Annoucement about the release here.

SCCM 1810 Fast Ring  is an Opt-in update option given to SCCM customers
SCCM 1810 Slow Ring is GA, generally available for all applicable SCCM Infra

[Related Post – SCCM 1810 Upgrade Step by Step Walkthrough Guide ]

Best time to Deploy SCCM 1810 to Production?

Microsoft fully supports the SCCM 1810 fast ring or opt-in version. Hence officially you can upgrade your production environment to SCCM 1810 with opt-in version. However, I won’t directly jump into the production upgrade.

I want to test the 1810 version in the LAB environment and Staging environment before going into production upgrade. By the time I complete all these testing in staging, Microsoft will release the fast ring version of SCCM 1810.

SCCM 1810 Known Issues?

I’m not aware of any known issues of SCCM 1810 production version. However, I will try to keep an eye on SCCM 1810 known issues announcements from Microsoft and update here or in another blog.

SCCM 1810 Upgrade Best Practices?

Microsoft has already provided a checklist of SCCM 1810 upgrade best practices in their documentation here. I would recommend reading that documentation before proceeding with the upgrade.  SCCM 1810 In-console update available only for  1710, 1802, or 1806?

  1. Check All Windows Server, SQL components running on your SCCM site servers for the supportability of SCCM 1810 version
  2. All sites run a supported version of SCCM
  3. Review the version of the Windows ADK for Windows 10
  4. Review the site and hierarchy status for unresolved issues
  5. Review file and data replication between sites
  6. Install all applicable critical Windows updates
  7. Disable database replicas for management points at primary sites
  8. Set SQL Server AlwaysOn availability groups to manual failover
  9. Disable SCCM site maintenance tasks at each site
  10. Create a backup of the site database
  11. Temporarily stop any antivirus software on SCCM Servers
  12. Plan for SCCM client piloting
  13. Plan to use service windows
  14. Review supported extensions for SCCM 1810
  15. Run the SCCM 1810 setup prerequisite checker
  16. Update All SCCM site

SCCM 1810 Download or Upgrade Stuck?

When you have an issue with SCCM 1810 update download and upgrade process, please check the monitoring workspace and understand what is happening. Also, you refer to the log files mentioned in each stage of SCCM console monitoring workspace.

I have blogged about SCCM troubleshooting on update and servicing issue. I would recommend reading the following post to get more help on SCCM 1810 upgrade issues.

https://howtomanagedevices.com/sccm-updates-and-servicing-issue/

Site Server, Client, and Console Version Numbers?

Following table is the best place to know more about the SCCM 1810 console, site server, and client version numbers.

SCCM 1810 Site VersionSCCM 1810 Console VersionSCCM 1810 Client VersionBaselineIn-console update available for?
5.00.8692.10005.1810.1075.13005.00.8740.1003NoYes for SCCM  1710, 1802, or 1806

Resource:

What is new in SCCM 1810 version – https://docs.microsoft.com/en-gb/sccm/core/plan-design/changes/whats-new-in-version-1810

SCCM CB End of Life details – https://www.anoopcnair.com/sccm-life-cycle/

[Related Post – SCCM 1810 Upgrade Step by Step Walkthrough Guide -Coming Soon]